{"id":1836,"date":"2025-07-21T21:22:01","date_gmt":"2025-07-21T19:22:01","guid":{"rendered":"https:\/\/tunastore.se\/?page_id=1836"},"modified":"2025-07-21T21:22:01","modified_gmt":"2025-07-21T19:22:01","slug":"villkor-information","status":"publish","type":"page","link":"https:\/\/tunastore.se\/?page_id=1836","title":{"rendered":"Villkor &amp; information"},"content":{"rendered":"\n<p><strong>K\u00f6pvillkor<\/strong><\/p>\n\n\n\n<p><strong>Allm\u00e4nt<br><br><\/strong>P\u00e5 TunaStore kan du endast handla via v\u00e5r hemsida.<br><br>Alla f\u00f6rs\u00f6k till bedr\u00e4geri polisanm\u00e4ls. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att h\u00e4va ett k\u00f6p om misstanke f\u00f6r bedr\u00e4geri finns.<br><br>TunaStore reserverar sig f\u00f6r eventuella tryckfel i texter, vi kan inte heller garantera exakt bild\u00e5tergivning av produkterna.<br><br>Priserna inkluderar svensk moms p\u00e5 25%.&nbsp;<\/p>\n\n\n\n<p>F\u00f6r privatpersoner f\u00f6ljer TunaStore konsumentk\u00f6plagen och&nbsp;distansavtalslagen, f\u00f6r f\u00f6retag f\u00f6ljer TunaStore k\u00f6plagen f\u00f6r f\u00f6retag. (<a href=\"http:\/\/www.kov.se\/\" target=\"_blank\" rel=\"noreferrer noopener\">www.kov.se<\/a>)<br><br>M\u00e5lsmans tillst\u00e5nd kr\u00e4vs f\u00f6r att handla om man \u00e4r under 18 \u00e5r.<br><strong><\/strong><\/p>\n\n\n\n<p><strong>Betalningsvillkor<\/strong><\/p>\n\n\n\n<p>G\u00e4ller f\u00f6r f\u00f6retag och&nbsp;privatpersoner inom Sverige:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Postf\u00f6rskott, postf\u00f6rskottsavgift p\u00e5 60 SEK tillkommer.<\/li>\n\n\n\n<li>Kortbetalning (Visa\/MasterCard)<\/li>\n\n\n\n<li>Faktura, faktureringsavgift p\u00e5 29 SEK tillkommer.<br><br>N\u00e4r ni v\u00e4ljer att betala mot faktura g\u00f6r vi en kreditupplysning. Vid en f\u00f6rsta best\u00e4llning mot faktura f\u00f6rbeh\u00e5ller vi oss r\u00e4tten att kunna kr\u00e4va f\u00f6rskottsbetalning i form av kort- eller postf\u00f6rskottsbetalning. F\u00f6r privatpersoner g\u00f6rs \u00e4ven en j\u00e4mf\u00f6relse mellan personnummer och folkbokf\u00f6ringsadressen f\u00f6r att s\u00e4kerst\u00e4lla att personen verkligen \u00e4r den han uts\u00e4ger sig f\u00f6r att vara. Detta medf\u00f6r att om du vill leverera din best\u00e4llning till en annan adress \u00e4n folkbokf\u00f6ringsadressen m\u00e5ste ni ange en annan leveransadress under \u00f6vrig info i kassan. Faktureringsavgiften \u00e4r\u00a029 SEK\u00a0och ni betalar fakturan inom 10 dagar. Vid f\u00f6rsenad betalning utg\u00e5r p\u00e5minnelseavgift med 50 SEK samt dr\u00f6jsm\u00e5lsr\u00e4nta med 18% per m\u00e5nad + g\u00e4llande referensr\u00e4nta. Outl\u00f6sta best\u00e4llningar debiteras med en avgift p\u00e5 300kr.<\/li>\n<\/ul>\n\n\n\n<p><strong><br>Leveransvillkor<\/strong><br>En fraktkostnad p\u00e5 0 SEK per best\u00e4llning tillkommer.<br>Normal leveranstid \u00e4r 2-7 arbetsdagar.<br>Om ny leveranstid f\u00f6resl\u00e5s har du r\u00e4tt att h\u00e4va k\u00f6pet och f\u00e5 pengarna tillbaka inom 20 dagar.<br><br>Om Kunden har valt att varorna ska levereras mot postf\u00f6rskott f\u00f6rbeh\u00e5ller TunaStore sig r\u00e4tten att debitera Kunden kostnaderna f\u00f6r returfrakt och&nbsp;expediering vid outl\u00f6sta postf\u00f6rskott. TunaStore debiterar en avgift p\u00e5 120 kr inkl. moms vid outl\u00f6sta postf\u00f6rskott oavsett best\u00e4llningens storlek.&nbsp;F\u00f6rs\u00e4ndelsen ligger p\u00e5 uth\u00e4mtningsst\u00e4llet i 14 dagar innan den automatiskt returneras tillbaka till TunaStore.<br><strong><br>Leveranss\u00e4tt<\/strong><br>Privatpersoner: Schenker Privpak, Posten Postpaket, Posten Brev, Posten Utrikespaket<\/p>\n\n\n\n<p>F\u00f6retag: Schenker Parcel, Postens F\u00f6retagspaket, Posten Utrikespaket<strong><br><br>Priser<\/strong><br>Vi reserverar oss f\u00f6r pris- valutaf\u00f6r\u00e4ndringar samt&nbsp;moms\u00e4ndringar som st\u00e5r utanf\u00f6r v\u00e5r kontroll.&nbsp;<strong><br><br>\u00c4gander\u00e4ttsf\u00f6rbeh\u00e5ll<\/strong><br>Alla varor f\u00f6rblir TunaStores egendom till dess att full betalning kommit bolaget tillhanda.<br><br><strong>14 dagars \u00e5ngerr\u00e4tt<br><\/strong>Du har r\u00e4tt att inom 14 dagar efter att du mottagit varorna byta eller \u00e5terl\u00e4mna varorna. Som kund har du r\u00e4tt att \u00f6ppna f\u00f6rpackningen och prova produkten. Vid eventuell retur ska varan skickas tillbaka i of\u00f6r\u00e4ndrat skick, det vill s\u00e4ga du f\u00e5r inte f\u00f6rst anv\u00e4nda varan och sedan byta eller l\u00e4mna tillbaka varan.<br>Du som kund bekostar sj\u00e4lv returfrakten. Vid ett byte skickas den nya varan fraktfritt.&nbsp;TunaStore ers\u00e4tter inte egna fraktutl\u00e4gg.<br>Vid retur av vara \u00e5terbetalas det belopp du som kund betalat inklusive fraktkostnaden du betalat f\u00f6r att f\u00e5 varan levererad hem till dig.<br>Vid byte av vara betalar TunaStore fraktkostnaden f\u00f6r ers\u00e4ttningsvaran.<strong>&nbsp;<br><br>Transportskadade varor<\/strong><br>Transportskador skall omg\u00e5ende anm\u00e4las till transport\u00f6ren och TunaStore. Var v\u00e4nlig kontrollera din f\u00f6rs\u00e4ndelse vid mottagandet.<strong><br><br>Saknade eller fellevererade varor<\/strong><br>Saknade eller fellevererade varor skall anm\u00e4las till TunaStore senast 8 dagar efter leverans.<br><br><strong>Reklamation<\/strong><br>TunaStore ansvarar f\u00f6r fel som k\u00f6paren skriftligen p\u00e5talar inom 14 dagar efter att felet uppt\u00e4ckts och senast inom 6 m\u00e5nader fr\u00e5n fakturadatum. Kunden kontaktar TunaStore f\u00f6r returfraktsedel. \u00c5ters\u00e4nt gods med annat fraktbolag betalas av kunden.<strong><br><br>Hantering av personuppgifter<br><\/strong>I samband med registrering och best\u00e4llning godk\u00e4nner du att vi lagrar och anv\u00e4nder dina uppgifter i v\u00e5r verksamhet f\u00f6r att fullf\u00f6lja och tillhandah\u00e5lla den service som du f\u00f6rv\u00e4ntar dig av oss. Enligt PUL (personuppgiftslagen) har du r\u00e4tt att f\u00e5 den information vi har registrerat p\u00e5 dig. Om du anser den vara felaktig eller irrelevant kan du beg\u00e4ra r\u00e4ttelse eller borttagning ur v\u00e5rt kundregister. Kontakta i s\u00e5 fall oss p\u00e5 info@tunastore.se. Vi f\u00f6rs\u00e4krar \u00e4ven att vi inte kommer s\u00e4lja eller \u00f6verl\u00e5ta n\u00e5gra personuppgifter.&nbsp;<\/p>\n\n\n\n<p>De personuppgifter som vi lagrar i v\u00e5r kunddatabas \u00e4r:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>F\u00f6retagsnamn<\/li>\n\n\n\n<li>Organisationsnummer<\/li>\n\n\n\n<li>F\u00f6r och efternamn<\/li>\n\n\n\n<li>Personnummer (vid fakturak\u00f6p)<\/li>\n\n\n\n<li>Adress<\/li>\n\n\n\n<li>E-postadress<\/li>\n\n\n\n<li>Telefonnummer<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>K\u00f6pvillkor Allm\u00e4nt P\u00e5 TunaStore kan du endast handla via v\u00e5r hemsida. Alla f\u00f6rs\u00f6k till bedr\u00e4geri polisanm\u00e4ls. Vi f\u00f6rbeh\u00e5ller oss r\u00e4tten att h\u00e4va ett k\u00f6p om misstanke f\u00f6r bedr\u00e4geri finns. TunaStore reserverar sig f\u00f6r eventuella tryckfel i texter, vi kan inte heller garantera exakt bild\u00e5tergivning av produkterna. Priserna inkluderar svensk moms p\u00e5 25%.&nbsp; F\u00f6r privatpersoner f\u00f6ljer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1836","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Villkor &amp; information - Tunastore<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tunastore.se\/?page_id=1836\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Villkor &amp; information - Tunastore\" \/>\n<meta property=\"og:description\" content=\"K\u00f6pvillkor Allm\u00e4nt P\u00e5 TunaStore kan du endast handla via v\u00e5r hemsida. 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